Cookies are small text files that are downloaded and stored in the user’s devices (computer/smartphone/tablet), whenever the user has access to the website. They enable the website to remember browsing preferences and to improve the user’s navigation by making the interaction between the user and the website faster and simpler.
PagoFX UK Ltd. (hereinafter, “PagoFX”, “we” or “us”) uses cookies to make PagoFX website work properly, help us understand our site traffic, and optimize user experience, including, providing personalised advertising.
Cookies also allow identifying the browser and device through which the user is accessing to the website. Accordingly, cookies are used in order to facilitate the next visit to the website and make it more useful.
The cookies help the user to move around and use the website. Essential security features and functionalities may be affected if they were not installed, but in any case, it will be the user’s decision to enable them or not.
Namely, PagoFX website uses the following type of cookies:
PagoFX uses its own technical cookies, which make it easier to browse the website and to ensure that its content is loaded efficiently. Such cookies allow the website to work correctly, so they are essential for using all the options and functionalities of the website.
PagoFX uses technical cookies that allow its website to remember choices that the user makes when he/she is using PagoFX services (like the language or the changes related with the text size, fonts, and other settings that the user can customise through his/her profile).
Accordingly, PagoFX inserts the following cookies on the website:
COOKIES INSERTED BY PAGOFX
Owner:PagoFX
Cookie type: Technical cookies
| Cookie name: | Description: |
| CookieLawInfoConsent | It is used to remember whether the visitor has “accepted” the cookie policy (Retention period: 365 days) |
| cli_user_preference | It is used to store user preferences to provide them with content that is customized accordingly. (Retention period: 365 days) |
| viewed_cookie_policy | It records the user consent for the usage of the cookies upon accept and reject. (Retention period: 365 days) |
| counter_animation_enabled | Records if the user has visited the homepage previously so the initial animation can be skip (Retention period: 30 days) |
| banner_dismissed | It is used to remember whether the visitor has closed the promotional banner (Retention period: 1 day) |
Third-party cookies are sent to the user’s terminal by a third party, different of PagoFX. Specifically, the third-party cookies used on this website are the following:
* Analytics cookies: They allow the entity owner of these cookies to monitor and to analyse the users’ behaviour on the website, in order to make improvements based on the users’ habits on such website.
* Social network and advertising cookies: They show third party advertising according to the users’ behaviour, whose information has been obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it. These cookies could imply the use of information provided by social network for the purpose of offering personalized advertising. The social network cookies could be also used to share the content that you see through our website.
THIRD-PARTY COOKIES
Owner: Google Analytics
Cookie type: Analytical/performance cookie
| Cookie name: | Description: |
| _ga | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (Retention period: 24 months) |
| _gid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (Retention period: 24 hours) |
| _gat | Used by Google Analytics to throttle request rate. (Retention period: Session) |
| _gaid | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. (Retention period: Session) |
| _gac_<property-id> | Contains campaign related information for the user (Retention period: 90 days) |
| _gcl_au | Website statistics and optimising the functionality of the website. (Retention period: 3 months) |
Owner: Google Analytics
Cookie type: Targeting/ Re-marketing cookies.
| Cookie name: | Description: |
| collect | Used to send data to Google Analytics about the visitor’s device and behavior. Tracks the visitor across devices and marketing channels. (Retention period: Session) |
Owner: Google Analytics
Cookie type: Content Experiments
| Cookie name: | Description: |
| __utmx | For websites using Google Analytics content experiments, the following cookies are used for these features. (Retention period: 18 months) |
| __utmxx | For websites using Google Analytics content experiments, the following cookies are used for these features. (Retention period: 19 months) |
Owner: Google/Doubleclick.net
Cookie type: Targeting/ Re-marketing cookies.
| Cookie name: | Description: |
| test_cookie | This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels. Purpose: Used to check if the user’s browser supports cookies. (Retention period: Session) |
| r/collect | This cookie is used to send data to Google Analytics about the visitor’s device and behaviour. It tracks the visitor across devices and marketing channels. (Retention period: Session) |
Owner: Facebook
Cookie type: Targeting/ Re-marketing cookies.
| Cookie name: | Description: |
| fr | Used by Facebook to deliver a series of advertisement products on Facebook. (Retention period: 3 months) |
| _fbp | Used by Facebook to deliver a series of advertisement products on Facebook. (Retention period: Session) |
| tr | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. (Retention period: Session) |
Owner: Youtube
Cookie type: Targeting/ Re-marketing cookies.
| Cookie name: | Description: |
| GPS | Registers a unique ID on mobile devices to enable tracking based on geographical GPS location. (Retention period: Session) |
Owner: Youtube
Cookie type: Analytical/Performance.
| Cookie name: | Description: |
| PREF | Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. (Retention period: 8 months) |
| VISITOR_INFO1_LIVE | Registers a unique ID that is used by Google to keep statistics of how the visitor uses YouTube videos across different websites. (Retention period: 179 days) |
| YSC | Registers a unique ID to keep statistics of what videos from YouTube the user have seen. (Retention period: Session) |
| yt-remote-connected-devices, yt-remote-cast-installed,yt-remote-device-id, yt-remote-fast-check-period, yt-remote-session-name, yt-remote-session-app | Stores the user’s video player preferences using embedded YouTube video. (Retention period: Persistent) |
Owner: Google Optimize.
Cookie type: Analytical/Performance.
| Cookie name: | Description: |
| _gaexp, _opt_awcid, _opt_awmid, _opt_awgid, _opt_awkid, _opt_utmc | Enables us to compare user responses to different website pages and content, for a discrete amount of time. (Retention period: Depends on the length of the test but typically less than 90 days). |
Owner: LinkedIn
Cookie type: Analytical/Performance.
| Cookie name: | Description: |
| BizoData, BizoID, _bizo_bzid, _bizo_cksm, _bizo_np_stats | We use LinkedIn demographics data to better understand our audience. All data is anonymous and not tied to any LinkedIn profile. (Retention period: 30 mins – 180 days) |
Owner: Twitter
Cookie type: Analytical/Performance.
| Cookie name: | Description: |
| guest_id, Personalization_id | We use Twitter Analytics to enable us to monitor how our social presence is shaping traffic on our site. (Retention period: 2 years) |
Owner: Taboola
Cookie type: Analytical/Performance/Targeting.
| Cookie name: | Description: |
| taboola_session_id | Creates a temporary per session User ID. (Retention period: session) |
| t_gid | Assigns a unique User ID that Taboola uses for attribution and reporting purposes (Retention period: 1 year) |
| DNT | Maintains a record of the user’s instruction that Taboola not use her personal data for Taboola services. (Retention period: 5 years) |
| taboola_select | Maintains a record of whether the user performed an action in the “Taboola Select” feature. (Retention period: 1 year) |
| taboola_fp_td_user_id | Indicates that the user clicked on an item that was recommended by Taboola’s Services. This is used for reporting and analytics purposes. (Retention period: 1 year) |
| t_gid | Assigns a unique User ID that allows Taboola to recommend specific advertisements and content to this user. (Retention period: 1 year) |
| t_pid | Creates a unique User ID for private domain publishers. (Retention period: 1 year) |
| trc_cookie_storage | Assigns a unique User ID that is used for attribution and reporting purposes. (Retention period: 1 year) |
| _tb_sess_r | Used on websites of Taboola’s publisher Customers that utilize the Taboola Newsroom services. It maintains a session reference about the user’s visit to this particular website. (Retention period: 30 min) |
| _tb_t_ppg | Used on websites of Taboola’s publisher Customers that utilize the Taboola Newsroom services. This cookie is used to identify the referring website (i.e. the website that the user visited prior to arriving at this publisher’s website) (Retention period: 30 min) |
Owner: Verizon
Cookie type: Analytical/Performance/Targeting
| Cookie name: | Description: |
| DOT | We use Dot from Verizon Media to retarget or exclude users from any subsequent Verizon Media Native campaigns, as well as track any leads or purchases a user may go on to generate. (Retention period: 90 days) |
Owner: PagoFX
Cookie type: Analytical/Performance/Targeting
| Cookie name: | Description: |
| _p | Used to determine if a payment is the first one. When the value set to “1” then there has been previous transactions. This is a non-essential cookie. (Retention period: 1 year) |
Owner: Sky Business
Cookie type: Analytical/Performance/Targeting
| Cookie name: | Description: |
| _tq_id.TV-18722736-1.443d | This cookie will be used to analyse traffic to the website and is a non-essential cookie. (Retention period: 2 years) |
Owner: Tradedoubler
Cookie type: Analytical/Performance/Targeting
| Cookie name: | Description: |
| TRADEDOUBLER | Tradedoubler’s cookie sets for customers who have arrived on PagoFX’s website via an ad hosted on Tradedoubler’s network. They use this information to report on sales generated through PagoFX’s affiliate marketing channel. (Retention period: 1 year) |
Owner:Intercom
Cookie type: Intercom – Customer support.
| Cookie name: | Description: |
| intercom-id-xkbyppwd | An identifier for each browser session. This session cookie is refreshed on each successful logged-in ping, extending it to 1 week from that moment. The user can access the conversations and have data communicated on logged out pages for 1 week, as long as the sessions are not intentionally terminated with `Intercom(‘shutdown’);`, which usually happens on logout. (Retention period: 1 week) |
The user can change his/her cookies preferences at any time through the “Cookies setting panel” by clicking on the following link. The user can choose the available sliders to ‘active’ – green colour- or ‘inactive’ – gray colour-, then clicking ‘Save and close’. The user may need to refresh the APP/page for his/her settings to take effect.
Additionally, every browser allows users to disable cookies. Indeed, most browsers offer the possibility of managing cookies in order to obtain more precise control over privacy. These settings are located in the ‘’Options’’ or ‘’Preferences’’ tabs in the browser menu. In order to disable cookies in each browser, users may follow the instructions below:
1. Internet Explorer
2. Mozilla Firefox
3. Google Chrome
4. Safari
5. Microsoft Edge
6. Opera
• Data Controller:
The data controller is PagoFX UK, Ltd.
• Data Protection Officer contact data:
You may also contact our Data Protection Officer at the postal address (10 Brock Street, 11th floor, London NW1 3FG) or by email at dpo@pagofx.com.
• Purposes of the processing of personal data:
The purposes of the processing of personal data are indicated in point 3 of the Cookies Policy (“How do we use them?”).
PagoFX uses its own technical cookies, because they are essential for using all the options and functionalities of the APP/website.
The legal basis for using the other cookies is your consent, which you can manage and revoke through the Cookies Settings Panel by clicking here, or as indicated in the section 4 (“How to disable cookies?”).
PagoFX may share your personal data with the entities indicated below:
• The data may be communicated to public authorities and bodies, for the fulfilment of legal obligations.
• Your personal data may be processed by providers, that will act on our behalf (as data processors) as a consequence of their provision of services.
• Regarding third party cookies, we remind you that these cookies (i) may be sent from a domain that it is not managed by PagoFX or (ii) may be sent from our domain, but the information collected is managed by the third party.
The personal data is generally processed in the European Economic Area (hereinafter, the “EEA”) or in countries that guarantee an adequate level of protection of your personal data.
In certain situations, we may transfer your personal data outside of EEA. In such cases, we guarantee the security and legitimacy of data processing by requiring our suppliers to meet the applicable guarantees according to data protection legislation (binding corporate rules, Privacy Shield -in case the provider is located in USA -, or standard data protection clauses adopted by the European Commission).
The data will be process during the periods indicated in the section 3 (“How do we use them?”) and provide that the consents remain in force.
According to the data protection regulations, PagoFX will keep your personal data as long as the company needs it for the purposes for which it was collected, taking into account local laws and contractual obligations. When we will no longer need such personal data, we will duly block it during applicable statutes of limitation and/or retention periods set forth by law and we will only be able to process it in order to:
• Comply with the legal obligations that may be applicable; and
• Make the personal data available to the competent Public Administrations, Courts and Tribunals or the Public Prosecutor’s Office.
When such retention periods end, we will physically destroy your personal data.
You can exercise your personal data rights (access, rectification and erasure, restriction of processing, data portability) by sending a communication to PagoFX’s privacy team, providing a copy of a personal identification document:
• PagoFX’s postal address: 10 Brock Street, 11th floor, London NW1 3FG
• PagoFX’s e-mail: privacy@pagofx.com
• Live chat through PagoFX’s website
You may also contact our Data Protection Officer at the postal address indicated above or by email at dpo@pagofx.com.
Likewise, you can submit a complaint to the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, or visiting their website: https://ico.org.uk
This Cookies Policy may change depending on which cookies are used by PagoFX.
PagoFX recommends that you review this document each time you access the APP/website in order to be properly informed about how and for what purpose we use cookies and to be aware of any changes regarding with the cookies.
We have tried to make this Cookies Policy as short and clear as possible, but if you would need additional information, you can get in contact with PagoFX at any time. For additional information, related with the processing of your personal data, please check out our Privacy Policy.